Job Opportunities:
Seasonal Opportunities:
Skills and Qualifications:
Visa Requirements:
Job Search Strategies:
Popular Destinations:
| Job Profile | Average Salary Range (AUD) |
|---|---|
| Hotel General Manager | 120,000 - 200,000 |
| Restaurant Manager | 55,000 - 85,000 |
| Head Chef | 65,000 - 95,000 |
| Front Office Manager | 50,000 - 75,000 |
| Event Manager | 55,000 - 80,000 |
| Travel Consultant | 45,000 - 70,000 |
| Bar Manager | 50,000 - 70,000 |
| Housekeeping Manager | 50,000 - 70,000 |
| Concierge | 40,000 - 55,000 |
| Tour Guide | 40,000 - 60,000 |
| Food and Beverage Manager | 50,000 - 80,000 |
| Sales Manager | 60,000 - 90,000 |
| Banquet Manager | 45,000 - 65,000 |
| Restaurant Supervisor | 40,000 - 55,000 |
| Front Desk Agent | 35,000 - 50,000 |
| Event Coordinator | 45,000 - 65,000 |
| Travel Agent | 40,000 - 60,000 |
| Bartender | 30,000 - 45,000 |
| Housekeeper | 35,000 - 50,000 |
| Guest Services Agent | 30,000 - 45,000 |
Valid Visa: International job applicants must have a valid visa that permits them to work in Australia. The type of visa required will depend on factors such as the duration of employment and the specific job role. Common visa options include:
a. Working Holiday Visa (subclass 417 or 462): This visa allows individuals aged 18 to 30 (subclass 417) or 18 to 35 (subclass 462) from eligible countries to work and travel in Australia for up to 12 months.
b. Employer-Sponsored Visas: Employers can sponsor international candidates for skilled positions through visas such as the Temporary Skill Shortage (TSS) visa (subclass 482) or the Employer Nomination Scheme (ENS) visa (subclass 186). These visas typically require a job offer from an Australian employer.
c. Student Visas: International students enrolled in a full-time course in Australia may be eligible to work part-time hours during their studies and full-time during scheduled course breaks.
It's important to consult the official Australian Government Department of Home Affairs website or seek advice from a migration agent for the most accurate and up-to-date information on visa requirements.
Language Proficiency: Proficiency in English is highly desirable in the hospitality and tourism industry. It is important to have good communication skills to interact with customers, colleagues, and clients effectively.
Qualifications and Experience: The specific qualifications and experience required can vary depending on the job role and employer. Some positions may require formal qualifications, certifications, or previous experience in the industry, while others may provide on-the-job training. It is beneficial to have relevant qualifications, such as hospitality or tourism diplomas, certificates in food safety or first aid, or specific skills related to the job role.
Health and Character Requirements: International job applicants must meet health and character requirements as specified by the Australian Government. This may involve undergoing medical examinations and providing police clearances.
| Job Profile | Roles and Responsibilities |
|---|---|
| Hotel General Manager | Oversee all aspects of hotel operations, including guest services, staff management, financial performance, and marketing. Develop and implement strategies to enhance guest satisfaction and improve profitability. Ensure compliance with industry regulations and maintain high standards of service. |
| Restaurant Manager | Manage daily restaurant operations, including staff supervision, customer service, inventory management, and financial performance. Develop and implement strategies to attract and retain customers, optimize efficiency, and ensure a positive dining experience. Train and motivate staff to deliver excellent service. |
| Head Chef | Plan menus, create recipes, and oversee food preparation in the kitchen. Supervise kitchen staff, manage inventory, and ensure compliance with food safety regulations. Develop and innovate menu offerings, maintain quality standards, and collaborate with other departments to meet customer expectations. |
| Front Office Manager | Manage front desk operations, including guest check-in/out, reservations, and handling guest inquiries and complaints. Supervise front desk staff, allocate room assignments, and coordinate with other departments to ensure smooth guest experiences. Monitor financial transactions and maintain accurate records. |
| Event Manager | Plan, organize, and execute various events such as conferences, weddings, and corporate functions. Coordinate with clients, vendors, and internal teams to ensure successful event execution. Manage budgets, timelines, logistics, and event staff. |
| Travel Consultant | Assist customers in planning and booking travel arrangements, including flights, accommodations, transportation, and activities. Provide recommendations, itinerary customization, and travel advice. Coordinate with suppliers and handle inquiries and reservations to ensure customer satisfaction. |
| Bar Manager | Oversee bar operations, including staff management, inventory control, and customer service. Develop and implement beverage menus and promotions. Ensure compliance with licensing regulations and maintain a safe and welcoming bar environment. Train and mentor bar staff to deliver exceptional service. |
| Housekeeping Manager | Manage housekeeping operations, including cleaning schedules, inventory management, and staff supervision. Ensure cleanliness and maintenance of guest rooms, public areas, and facilities. Train housekeeping staff, monitor performance, and maintain high standards of cleanliness and guest satisfaction. |
| Concierge | Assist guests with various inquiries and requests, such as booking reservations, arranging transportation, providing local recommendations, and coordinating special services. Offer personalized assistance and ensure guest satisfaction. Maintain knowledge of local attractions, events, and services. |
| Tour Guide | Lead guided tours and provide commentary on points of interest, historical sites, and cultural information. Ensure the safety and comfort of tour participants. Manage logistics, communicate with clients, and handle inquiries. Provide excellent customer service and engage participants throughout the tour. |
| Food and Beverage Manager | Oversee food and beverage operations, including restaurant and bar services, menu planning, and staff management. Ensure compliance with health and safety regulations. Monitor financial performance, manage budgets, and implement strategies to enhance profitability and customer satisfaction. |
| Sales Manager | Develop and implement sales strategies to drive revenue and meet sales targets. Identify new business opportunities, build relationships with clients, and negotiate contracts. Collaborate with marketing teams to promote services and monitor market trends to remain competitive. |
| Banquet Manager | Plan and coordinate banquet events, including weddings, conferences, and parties. Collaborate with clients to determine event details and requirements. Manage banquet staff, oversee set-up and service, and ensure client satisfaction. Maintain budgets and handle post-event evaluations. |
| Restaurant Supervisor | Assist restaurant managers in overseeing daily operations, including staff supervision, customer service, and order management. Monitor dining areas, handle customer inquiries and complaints, and maintain cleanliness and organization. Provide guidance and support to restaurant staff for smooth service delivery. |
| Front Desk Agent | Greet and check-in/out hotel guests, handle reservations, and provide information about hotel services and amenities. Respond to guest inquiries and requests, and resolve issues promptly and courteously. Maintain accurate records of guest interactions and financial transactions. |
| Event Coordinator | Assist event managers in planning and executing events. Coordinate logistics, including venue selection, catering, equipment, and guest accommodations. Communicate with clients, vendors, and staff to ensure event success. Provide on-site support and handle event-related inquiries and troubleshooting. |
| Travel Agent | Assist clients in planning and booking travel arrangements, including flights, accommodations, transportation, and activities. Provide advice on travel destinations, visa requirements, and travel insurance. Handle reservations, changes, and cancellations. Ensure customer satisfaction and build long-term relationships. |
| Bartender | Prepare and serve alcoholic and non-alcoholic beverages. Interact with customers, take orders, and provide recommendations. Maintain cleanliness and organization of the bar area. Handle cash transactions and ensure compliance with licensing regulations. Create a welcoming and lively atmosphere for guests. |
| Housekeeper | Clean and maintain guest rooms, public areas, and facilities. Ensure cleanliness, sanitation, and orderliness in accordance with hotel standards. Replace amenities, handle guest requests, and report maintenance issues. Adhere to health and safety guidelines and maintain a professional demeanor. |
| Guest Services Agent | Provide exceptional customer service to hotel guests. Assist with check-in/out procedures, handle guest inquiries and requests, and provide information about hotel facilities and services. Address guest concerns promptly and professionally. Maintain accurate records and ensure guest satisfaction. |
| Job Profile | Eligibility Criteria |
|---|---|
| Hotel General Manager | - Relevant qualification in hotel management or related field<br>- Significant experience in hotel operations and management<br>- Strong leadership and communication skills<br>- Knowledge of industry regulations and standards |
| Restaurant Manager | - Relevant qualification in hospitality or business management<br>- Experience in restaurant operations and management<br>- Strong leadership and customer service skills<br>- Knowledge of food safety regulations and industry trends |
| Head Chef | - Culinary qualifications or relevant certifications<br>- Extensive experience in professional kitchens<br>- Expertise in menu planning and food preparation<br>- Knowledge of food safety regulations and culinary trends |
| Front Office Manager | - Degree or diploma in hotel management or related field<br>- Experience in front office or hotel operations<br>- Excellent communication and organizational skills<br>- Knowledge of hotel systems and guest service procedures |
| Event Manager | - Degree or diploma in event management or related field<br>- Experience in planning and executing events<br>- Strong organizational and multitasking abilities<br>- Creativity and problem-solving skills |
| Travel Consultant | - Qualifications in travel and tourism or related field<br>- Experience in travel sales and customer service<br>- Knowledge of travel destinations and booking systems<br>- Excellent communication and sales skills |
| Bar Manager | - Relevant qualification in hospitality or business management<br>- Experience in bar operations and management<br>- Knowledge of beverage selection and mixology<br>- Strong leadership and customer service skills |
| Housekeeping Manager | - Qualifications in hotel management or related field<br>- Experience in housekeeping operations and supervision<br>- Attention to detail and organizational skills<br>- Knowledge of housekeeping procedures and industry standards |
| Concierge | - Customer service experience in the hospitality industry<br>- Excellent communication and interpersonal skills<br>- Knowledge of local attractions and services<br>- Ability to multitask and work under pressure |
| Tour Guide | - Knowledge of specific tour destinations or areas of expertise<br>- Excellent communication and presentation skills<br>- Ability to lead and engage tour participants<br>- Customer service experience |
| Food and Beverage Manager | - Qualification in hospitality or food and beverage management<br>- Experience in food and beverage operations and management<br>- Knowledge of food safety regulations and industry trends<br>- Strong leadership and financial management skills |
| Sales Manager | - Qualification in sales, marketing, or business management<br>- Experience in sales and business development<br>- Excellent communication and negotiation skills<br>- Knowledge of the hospitality and tourism industry |
| Banquet Manager | - Qualification in hospitality or event management<br>- Experience in banquet operations and management<br>- Strong organizational and multitasking abilities<br>- Knowledge of event planning and banquet service procedures |
| Restaurant Supervisor | - Relevant qualification in hospitality or related field<br>- Experience in restaurant operations and supervision<br>- Good communication and leadership skills<br>- Knowledge of food safety regulations and customer service procedures |
| Front Desk Agent | - Customer service experience in the hospitality industry<br>- Excellent communication and interpersonal skills<br>- Knowledge of hotel systems and procedures<br>- Ability to handle guest inquiries and resolve issues |
| Event Coordinator | - Qualification in event management or related field<br>- Experience in event planning and coordination<br>- Organizational and multitasking abilities<br>- Attention to detail and problem-solving skills |
| Travel Agent | - Qualification in travel and tourism or related field<br>- Experience in travel sales and customer service<br>- Knowledge of travel destinations and booking systems<br>- Excellent communication and sales skills |
| Bartender | - Experience in bartending or hospitality industry<br>- Knowledge of beverage preparation and customer service<br>- Strong communication and multitasking abilities<br>- Ability to work in a fast-paced environment |
| Housekeeper | - Experience in cleaning and housekeeping<br>- Attention to detail and time management skills<br>- Knowledge of cleaning procedures and safety guidelines<br>- Ability to work independently and as part of a team |
| Guest Services Agent | - Customer service experience in the hospitality industry<br>- Excellent communication and problem-solving skills<br>- Knowledge of hotel services and procedures<br>- Ability to handle guest inquiries and resolve issues |
Entry-level positions: These positions typically require little to no prior experience. They are often suitable for individuals who are new to the industry or seeking their first job in hospitality and tourism.
Junior or intermediate positions: These roles may require a few years of relevant experience in the industry. They often involve more specific responsibilities and may require a higher level of skill or expertise compared to entry-level positions.
Senior or management positions: These roles typically require a significant amount of experience in the industry, ranging from several years to a decade or more. They often involve leadership responsibilities, strategic planning, and decision-making.
AccorHotels: AccorHotels is one of the largest hotel groups globally, with a significant presence in Australia. They offer a range of hospitality and tourism positions across their various hotel brands.
Crown Resorts: Crown Resorts is a renowned hospitality and entertainment company operating luxury hotels, resorts, and casinos in Australia. They often recruit international candidates for roles in hotel operations, guest services, and entertainment.
Hilton Hotels & Resorts: Hilton is a leading global hospitality brand with a strong presence in Australia. They frequently hire international candidates for positions in hotel management, front desk operations, food and beverage, and other areas.
Qantas Airways: Qantas is the flag carrier airline of Australia and offers a wide range of employment opportunities in the aviation and hospitality sectors. They hire international candidates for roles in cabin crew, customer service, and airport operations.
InterContinental Hotels Group (IHG): IHG is a global hotel company with multiple hotel brands operating in Australia. They often recruit international candidates for positions in hotel management, sales and marketing, and guest services.
Mantra Group: Mantra Group is a prominent hotel and resort operator in Australia, offering various accommodation options across the country. They hire international candidates for roles in hotel operations, guest services, and management.
Merlin Entertainments: Merlin Entertainments operates popular tourist attractions and entertainment venues in Australia, such as SEA LIFE Aquariums, Madame Tussauds, and LEGOLAND Discovery Centers. They often hire international candidates for roles in guest experience, operations, and entertainment.
Flight Centre Travel Group: Flight Centre is a well-known travel agency group with a global presence, including Australia. They offer employment opportunities for international candidates in travel sales, customer service, and travel consultancy.
Marriott International: Marriott is a leading global hospitality company operating multiple hotel brands in Australia. They frequently hire international candidates for positions in hotel management, front desk operations, food and beverage, and other departments.
Tourism Australia: Tourism Australia is the national tourism organization responsible for promoting Australia as a travel destination. They occasionally recruit international candidates for roles in tourism marketing, event management, and destination development.
Contact Information: Include your full name, phone number, email address, and LinkedIn profile (if applicable) at the top of your document.
Professional Summary/Objective: Write a concise and targeted statement summarizing your career goals, relevant skills, and experiences in the hospitality and tourism industry.
Work Experience: List your work history in reverse chronological order, starting with your most recent position. Include the company name, job title, dates of employment, and a brief description of your responsibilities and achievements. Focus on quantifiable accomplishments and specific contributions to highlight your value.
Education: Include your educational qualifications, such as degrees, diplomas, or certifications relevant to the industry. Include the institution name, location, and completion dates.
Skills: Create a dedicated section to showcase your relevant skills, such as customer service, communication, leadership, problem-solving, teamwork, and proficiency in software or systems commonly used in the industry.
Training and Certifications: Highlight any additional training programs or certifications related to the hospitality and tourism industry, such as food safety certifications, language proficiency tests, or specialized training in guest services or event management.
Achievements and Awards: If you have received any notable awards, recognition, or achievements in your career, include them to demonstrate your capabilities and dedication.
Language Proficiency: Specify your language skills, especially if you are multilingual, as this can be advantageous in the hospitality and tourism industry where international guests are common.
References: Optionally, include references or mention that they are available upon request. Be sure to inform your references in advance and provide their contact information.
Identify Your Career Goals: Determine your career goals within the hospitality and tourism industry. Consider the specific area of interest, such as hotel management, event planning, food and beverage service, or travel consultancy.
Research Job Opportunities: Explore job opportunities through various sources, including online job portals, company websites, industry-specific job boards, and professional networking platforms. Look for positions that align with your skills, qualifications, and career aspirations.
Tailor Your Application: Customize your CV or resume and cover letter for each job application. Highlight relevant skills, experiences, and achievements that demonstrate your suitability for the role. Address specific job requirements and use industry-related keywords to catch the attention of recruiters.
Prepare Supporting Documents: Gather any supporting documents requested by the employer, such as copies of certifications, educational transcripts, language proficiency tests, or work samples. Ensure these documents are updated and readily available for submission.
Submit Your Application: Follow the application instructions provided by the employer. Submit your application through the designated channel, which is typically an online application form or email. Attach your tailored CV or resume, cover letter, and any supporting documents as required.
Follow Up: After submitting your application, consider following up with the employer to confirm receipt and express your continued interest in the position. This can be done through a polite email or phone call to the hiring manager or recruitment contact.
Prepare for Interviews: If your application is shortlisted, you may be invited for an interview. Research the company and the position in-depth, prepare answers to common interview questions, and practice your interview skills. Dress professionally and arrive on time for in-person interviews, or be prepared for virtual interviews.
Attend Interviews: Attend interviews with a positive attitude and showcase your skills, experiences, and enthusiasm for the role. Be prepared to discuss your relevant achievements, problem-solving abilities, and customer service skills. Ask thoughtful questions about the company and the role to demonstrate your interest.
Provide References: If requested, provide references from previous employers or supervisors who can vouch for your skills and work ethic. Ensure you have obtained their permission beforehand and provide their contact information promptly.
Negotiate Job Offers: If you receive a job offer, carefully review the terms and conditions, including salary, benefits, and work schedule. If needed, negotiate aspects of the offer that are important to you. Respond to the offer in a timely manner, either accepting or declining with gratitude.
